53. Tech Support, Part I: The Root of the Problem
What is behind the widespread shortage of technicians, and what can be done to reverse it? It’s a complicated question many organizations are asking but no one has yet been able to answer.
54. Tech Support, Part II: One Problem, Many Voices
As with any complex problem, there are multiple sides to the technician staffing shortage. In this episode, we explore a trio of unique but intertwined perspectives: Those of the veterinary technician, the practice owner, and the educator.
55. Tech Support, Part III: Searching for Solutions
How can veterinarians and practice owners improve the technician experience to keep them happy, healthy, and employed? Our panelists offer suggestions in this series conclusion.